Shipping Policy

Effective Date: September 19, 2026

At Modestow, we understand that receiving your order quickly and safely is an important part of your shopping experience.

Our shipping process is designed to provide reliable delivery while keeping costs simple and transparent.

1. Shipping Rates

We provide:

• Free shipping on qualifying orders.
• Orders under $10 USD will require a $5.99 shipping fee.

Shipping charges will be displayed during checkout before payment confirmation.

2. Order Processing Time

Orders are generally processed within:

1–3 business days

Processing includes:

• Order verification;
• Product preparation;
• Packaging inspection;
• Shipment arrangement.

Processing times may be extended during holidays, promotions, or periods of unusually high demand.

3. Delivery Time

Estimated delivery times vary depending on:

• Destination;
• Carrier availability;
• Weather conditions;
• Seasonal shipping volume.

Once your order has shipped, tracking information will be provided when available.

4. Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

If an incorrect address is submitted, please contact us immediately. We cannot guarantee changes after shipment confirmation.

5. Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us promptly.

We will work with customers and shipping partners to investigate delivery issues and provide appropriate assistance.